DESIGNED FOR LIFE | LIFETIME GUARANTEE OVERVIEW
Thank you for purchasing your new case from KD Technologies! Through our “Designed for Life” Lifetime Guarantee, we guarantee your case to be free from defects in materials and workmanship under normal usage conditions, for the lifetime of the case. This guarantee is available to the original purchaser of the case or the gift recipient (if applicable). Proof of purchase is required for all lifetime guarantee claims.
Should you have any issues with your case in regards to the image print quality or breakage/damage to the case itself, please contact us to arrange for a replacement case to be crafted and shipped at no additional cost to you.
STIPULATIONS OF USE
For replacement cases requested in regards to image/print quality with a custom design, we ask that you report the issue within seven (7) days of receiving your case as we do not store customer images for an extended period of time in an effort to safeguard consumer privacy.
The Designed for Life Lifetime Guarantee does not cover damages caused by normal wear and tear. (Including but not limited to: scratches and/or chips). Incidental or consequential damages are also expressly excluded from this guarantee.
KD Technologies reserves the right to exercise discretion in regards to any returns and/or claims. Proof of purchase is required for all lifetime guarantee claims. If proof of purchase is unavailable, KD Technologies can search through sales records for purchase verification.
Should you have any questions, comments, and/or concerns, or need to utilize your Designed for Life Guarantee, please feel free to email us at firstname.lastname@example.org or call/text us at (757) 603-3722, and we will be more than happy to assist you!